Lead credit policy

You have the option to submit eligible leads for a lead credit

  • Lead credits must be requested within 30 days of receiving the lead.
Click here and follow these steps to submit your request.
  • Leads that comply with the policy outlined below are eligible for a credit:
    • Solicitation (e.g. trying to sell you a product or service).
    • Wholesalers.
    • Mismatched leads (e.g. an investor is requesting something outside of the matching path). 

      - (FOR LENDERS ONLY)

      This will also include the following loan types: 

      Commercial for 5+ units - Land - Construction- Personal - DSCR with a credit score under 639

      Loan amount below $75K for purchase only

      Non Owner Occupied leads with less than 10% down payment
    • Duplicate leads (received from the BiggerPockets platform within 30 days).
    • Invalid contact information (Incorrect email or invalid phone number).

Reminder: We will request copies of conversations to validate lead credit requests.