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Lead credit policy and process

Lead credits must be requested within 30 days of receiving the lead.


LEAD CREDIT POLICY

Leads that comply with the policy outlined below are eligible for a credit:

    • Solicitation (e.g. trying to sell you a product or service).
    • Wholesalers
    • Duplicate leads (received from the BiggerPockets platform within 30 days).
    • Invalid contact information (Incorrect email or invalid phone number).
    • Mismatched leads (e.g. an investor is requesting something outside of the matching path). 

- (Mismatched FOR LENDERS ONLY)

This will also include the following loan types: 

Commercial for 5+ units - Land - Construction- Personal - DSCR with a credit score under 639

Loan amount below $75K for purchase only

Non Non-owner occupied leads with less than 10% down payment

LEAD CREDIT PROCESS

Step 1: Log in to your business account at www.biggerpockets.com.

Step 2: Navigate to the notification bell and select your Business Leads dashboard.

Step 3: Find the lead you’d like to request a credit for and then click the ‘Request credit’ link.

Step 4: Go through the crediting flow and submit your lead credit request.

Step 5: Return to your leads dashboard in approximately 2 days to check whether your lead credit has been approved.

Tip:

  • Submitting a supporting image: Include a supporting image, such as a screenshot of the text or email you sent, as proof of your outreach.