FAQ

Quick answers to common questions about how the program works, and how to manage your profile and platform.

• Access to your featured professional logo
• Adding or removing markets
• Edit "about us" (bio)
• Edit background image
• Edit business profile company name
• Edit business profile logo
• Edit license numbers
• Edit markets
• Edit social media and more ways to connect
• Edit specialties
• Getting started with integrating leads
• How do I access the calculators?
• How to cancel your subscription
• How to change your login email
• How to create a forum signature on BiggerPockets
• How to pause your subscription
• How to reactivate your business membership
• How to send a review request
• How to setup keywords
• How to upload your profile photo
• How to view your invoices for bundle subscriptions and memberships
• Import Google reviews to your business profile
• Increase or reduce your lead volume
• Lead credit policy and process
• Leave a BiggerPockets review
• Request a BiggerPockets review on your business profile
• Text alerts for your Leads
• Update your payment information
• Why your profile isn't showing up in the search results
• Working leads (how to increase conversion)